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  • WHAT AREAS DO YOU SERVE?
    WE SERVE DURHAM COUNTY AND SURROUNDING AREAS.
  • WHAT IS THE COST?
    THE COST VARIES BASED ON THE NUMBER OF BEDROOMS AND BATHROOMS, AS WELL AS THE CLEANLINESS LEVEL OF YOUR HOME. PLEASE VISIT OUR BOOKING PORTAL FOR DETAILED PRICING INFORMATION.
  • WHAT SERVICES DO YOU OFFER?
    WE OFFER A VARIETY OF CLEANING SERVICES, INCLUDING: - STANDARD CLEANING (GREAT FOR RECURRING CLEANING) - DEEP CLEANING - MOVE-IN/MOVE-OUT CLEANING (GREAT FOR AIRBNB TYPE RENTALS)
  • HOW DO I BOOK A CLEANING SERVICE?
    YOU CAN BOOK A CLEANING SERVICE ONLINE THROUGH OUR BOOKING PORTAL. SIMPLY SELECT STANDARD, DEEP OR MOVE IN/MOVE OUT, CLICK 'BOOK NOW' AND FILL OUT A BRIEF FORM INCLUSIVE OF YOUR HOME SIZE, CLEANLINESS LEVEL, AND DESIRED FREQUENCY AND YOU'RE ALL SET!
  • WHAT ARE YOUR HOURS OF OPERATIONS?
    OUR HOURS OF OPERATION ARE 9 AM TO 6 PM ET, MONDAY TO FRIDAY. HOWEVER, FOR CLEANING SERVICES, WE STRIVE TO ACCOMMODATE TIMES THAT WORK BEST FOR OUR CUSTOMERS AND OUR TEAM, SO WE ARE OPEN TO BEING FLEXIBLE.
  • HOW LONG WILL THE CLEANING TAKE?
    THE DURATION OF THE CLEANING SERVICE DEPENDS ON THE SIZE AND CONDITION OF YOUR HOME, AS WELL AS THE TYPE OF CLEANING SERVICE REQUESTED. GENERALLY, A STANDARD CLEANING CAN TAKE ANYWHERE FROM 2 TO 4 HOURS. FOR A MORE ACCURATE ESTIMATE, PLEASE CONTACT US OR REFER TO THE DETAILS PROVIDED IN OUR BOOKING PORTAL.
  • WHAT CLEANING PRODUCTS DO YOU USE?
    OUR GOAL IS TO USE HIGH-QUALITY, ECO-FRIENDLY CLEANING PRODUCTS THAT ARE SAFE FOR YOUR FAMILY, PETS, AND THE ENVIRONMENT. OUR PRODUCTS ARE EFFECTIVE AT REMOVING DIRT AND GRIME WHILE BEING GENTLE ON SURFACES. WE MAY USE BLEACH-BASED PRODUCTS ON SURFACES IF NEEDED BUT PLEASE LET US KNOW IF YOU HAVE ANY SPECIFIC PRODUCT PREFERENCES OR SENSITIVITIES AND WE CAN ACCOMMODATE YOUR NEEDS.
  • WHAT SHOULD I DO TO PREPARE FOR A CLEANING?
    TO HELP US PROVIDE THE BEST POSSIBLE SERVICE, PLEASE TAKE THE FOLLOWING STEPS TO PREPARE FOR YOUR CLEANING APPOINTMENT: TIDY UP PERSONAL ITEMS: PUT AWAY PERSONAL ITEMS, TOYS, AND ANY CLUTTER TO ALLOW OUR TEAM TO FOCUS ON DEEP CLEANING. SECURE VALUABLES: STORE ANY VALUABLE ITEMS IN A SAFE PLACE TO ENSURE THEY ARE NOT ACCIDENTALLY DISTURBED. PROVIDE ACCESS: MAKE SURE WE HAVE ACCESS TO YOUR HOME AT THE SCHEDULED TIME. IF YOU WON’T BE HOME, PROVIDE US WITH ENTRY INSTRUCTIONS. PETS: IF YOU HAVE PETS, PLEASE SECURE THEM IN A SAFE AREA TO ENSURE THEY ARE COMFORTABLE AND OUR TEAM CAN WORK EFFICIENTLY. SPECIAL INSTRUCTIONS: INFORM US OF ANY SPECIFIC AREAS OR ITEMS YOU WOULD LIKE US TO FOCUS ON OR AVOID DURING THE CLEANING. FOLLOWING THESE STEPS HELPS US TO CLEAN MORE EFFECTIVELY AND ENSURES THAT YOUR HOME IS CLEANED TO YOUR SATISFACTION. IF YOU HAVE ANY QUESTIONS OR SPECIAL REQUESTS, FEEL FREE TO CONTACT US AT ADMIN@MYMINTMANOR.COM OR CALL 770-500-6373.
  • WHICH SERVICE DO YOU RECOMMEND FOR FIRST-TIME CLIENTS?
    FOR FIRST-TIME CLIENTS, WE RECOMMEND OUR DEEP CLEANING SERVICE. THIS COMPREHENSIVE CLEANING ENSURES EVERY NOOK AND CRANNY OF YOUR HOME IS THOROUGHLY CLEANED, SETTING A STRONG FOUNDATION FOR FUTURE MAINTENANCE CLEANINGS. A DEEP CLEANING IS IDEAL FOR ASSESSING YOUR HOME’S SPECIFIC NEEDS AND PROVIDING YOU WITH A FRESH START. IF YOU HAVE ANY SPECIFIC CONCERNS OR PREFERENCES, PLEASE LET US KNOW, AND WE CAN TAILOR THE SERVICE TO MEET YOUR NEEDS.
  • DO I NEED TO BE HOME DURING THE CLEANING?
    YOU DO NOT NEED TO BE HOME DURING THE CLEANING. MANY OF OUR CLIENTS PROVIDE US WITH ACCESS INSTRUCTIONS SO WE CAN CLEAN WHILE THEY ARE AWAY. IF YOU PREFER TO BE HOME, THAT'S PERFECTLY FINE TOO. JUST LET US KNOW YOUR PREFERENCE WHEN BOOKING THE SERVICE. IF YOU HAVE ANY SPECIAL INSTRUCTIONS OR AREAS OF CONCERN, PLEASE COMMUNICATE THEM TO US BEFOREHAND TO ENSURE WE MEET YOUR EXPECTATIONS.
  • HOW TO DETERMINE IF YOUR HOME IS “SLIGHTLY DIRTY, PRETTY DIRTY OR VERY DIRTY.”
    IF YOUR HOME HASN’T BEEN PROFESSIONALLY CLEANED WITHIN THE LAST YEAR, YOU SHOULD SELECT “VERY DIRTY”. IF YOUR HOME HAS BEEN CLEANED WITHIN THE LAST 6 MONTHS, YOU SHOULD SELECT “PRETTY DIRTY” IF YOUR HOME HAS BEEN PROFESSIONALLY CLEANED WITHIN THE LAST 3 MONTHS, YOU SHOULD SELECT ” SLIGHTLY DIRTY “
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